Shipping policy

At Manhas Abayas we aim to deliver your order safely and as quickly as possible. Please read our Shipping Policy before placing an order.

Order Processing

Orders are processed after payment confirmation.

Ready to wear orders are usually prepared and dispatched within 1 to 2 business days.

Customized and made to order items may require additional processing time depending on the design size and customization requested.

Orders placed during weekends public holidays or promotional periods may require additional processing time.

Delivery Within the UAE

Delivery within the UAE usually takes 4 to 5 business days from the date your order is confirmed.

Delivery times may vary depending on the delivery location courier service public holidays weather conditions or other circumstances beyond our control.

International Shipping

We offer international shipping to selected countries.

International delivery times and shipping charges may vary depending on the destination.

The estimated delivery time and available shipping options will be provided at checkout where applicable.

Shipping Charges

Shipping charges are displayed at checkout before you complete your purchase.

Any applicable delivery charges will be clearly shown before payment.

International customers are responsible for any customs duties taxes import charges or other fees charged by the destination country unless otherwise stated at checkout.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Manhas Abayas is not responsible for delays failed deliveries or additional charges resulting from incorrect or incomplete address information provided by the customer.

Delivery Attempts

If a delivery cannot be completed because the customer is unavailable or cannot be reached the courier may make another delivery attempt according to their delivery procedures.

Additional delivery charges may apply in some cases.

Order Tracking

Once your order has been dispatched you may receive tracking information or a delivery update depending on the shipping method and courier service used.

Delays

While we work hard to ensure that orders are delivered within the estimated timeframe delivery dates are estimates and cannot be guaranteed.

Delays may occur due to courier operations customs clearance public holidays weather conditions or other circumstances beyond our control.

Lost or Damaged Parcels

If your order is lost in transit or arrives visibly damaged please contact us as soon as possible.

We will work with the courier service to investigate the issue and provide an appropriate solution.

For damaged parcels please contact us within 48 hours of delivery and provide clear photographs of the package and the affected item.

Contact Us

For questions about shipping or delivery please contact us:

Email: Info.manhasabayas@gmail.com

WhatsApp: +971 50 190 7027

Website: manhasabayas.com

Last updated: August 31 2026