Manhas offers a curation of premium everyday wear and sophisticated work wear, specializing in classic pieces designed to be worn anytime. We believe in exceptional quality and affordable luxury, offering an effortless Ready to Wear collection alongside a bespoke Customization service where any design can be tailored to any size and any color of your choice. This section answers common questions about our quality, sizing, delivery, and payments to help you shop with absolute confidence. If you need further assistance, our team is always available via WhatsApp, Instagram, or email.
✦ Quality & Customization
What defines the quality of a Manhas piece?
We strongly believe in quality over everything. Our brand is built on the philosophy of affordable luxury, meaning we source only premium fabrics such as high grade authentic Korean Nada, luxurious Layan crepe, and intricate jacquards, and ensure meticulous stitching and understated detailing, all while keeping our collections accessible.
Can I get a design customized in a different color or size?
Yes, absolutely. We believe your wardrobe should adapt to you, not the other way around. We can customize any of our designs in any color and any size to perfectly match your preferences and fit. Simply share your specifications in the notes section at checkout or connect with us directly via WhatsApp.
Do you offer ready to wear options?
Yes, we do. Alongside our fully bespoke customization service, we offer a dedicated selection of curated Ready to Wear pieces that are pre tailored and ready to ship for effortless, immediate style.
Are your fabrics transparent or see through?
Most Manhas pieces are designed using premium, opaque fabrics that provide comfortable, modest coverage while maintaining a lightweight and breathable feel. If a specific fabric option is naturally lighter such as chiffon, you can always request an added inner lining, batana, when customizing your order.
✦ Shipping & Delivery
Is there free shipping?
Yes. We provide Free Shipping on orders above 975 AED.
What are the standard shipping charges within the UAE?
For orders below the free shipping threshold, we charge a standard delivery rate of 32 AED for all shipping addresses inside the UAE.
How long will it take to dispatch my order?
Ready to Wear: These pieces are processed swiftly and will be dispatched within 3 days of placing your order.
Customized Orders: Because we handcraft these pieces individually to your specific color and size choices, please allow 5 to 7 days for dispatch.
Once dispatched, how long does it take for the package to reach me?
After your order is handed over to our delivery partner, it typically takes just 1 to 2 days to reach your doorstep anywhere within the UAE.
Do you ship internationally?
Yes, we bring our affordable luxury worldwide. International shipping rates and estimated delivery timelines will be clearly displayed at checkout based on the weight and destination of your order.
✦ Payments & Order Safety
What payment methods do you accept?
We offer multiple secure payment options for a seamless checkout experience:
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Online Card Payment, secure checkout via website
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Cash on Delivery, COD
- Direct Bank Transfer
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Ziina Payment Link, generated directly by our team upon request
Can I pay through bank transfer or a payment link?
Yes, we accept both direct bank transfers and secure payment links via Ziina. If you prefer not to use a direct card at checkout, simply select bank transfer or reach out to our team to request a personalized Ziina payment link.
How do I confirm my payment?
After completing a direct bank transfer or paying via your Ziina link:
- Share a copy or screenshot of your payment receipt to our email, Info.manhasabayas@gmail.com, or via WhatsApp, +971501907027.
- Your order will move into production immediately after verification.
- You will receive an official order confirmation message via WhatsApp or email.
Is full payment required before delivery?
Ready to Wear: Can be ordered via Cash on Delivery, COD, or paid in full at checkout.
Customized Orders: Because these pieces are customized in specific sizes or custom colors uniquely for you, partial or full advance payment is required before our tailoring team begins production. Orders requiring advance payment will not be processed until payment proof is received and verified.
✦ Returns & Exchanges
What is your return and exchange policy?
Ready to Wear: Standard, unaltered items can be exchanged within 7 days of delivery, provided they are unworn, unwashed, and in their original packaging with tags attached.
Customized Items: Because items customized in specific sizes or custom colors are made uniquely for you, they are final sale and cannot be returned or exchanged unless there is an absolute manufacturing defect.
Can I make changes right after placing my order?
Yes. You may request size or color changes through email or WhatsApp within 24 hours of placing your order completely free of charge. After 24 hours, our production begins, and changes may no longer be possible.
✦ Fabric & Wash Instructions
How should I wash and care for my Manhas everyday and work wear garments?
To protect the premium weave, fine textures, and long lasting quality of our luxury fabrics, we recommend following these care instructions:
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Washing: Strictly hand wash your garments inside out in cold water using a mild, gentle detergent. Avoid rubbing or twisting the fabric. Alternately, you may professionally dry clean them.
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Drying: Air dry your pieces flat or hang them inside out in a shaded area. Never use a tumble dryer, and keep them away from direct sunlight to prevent any color fading.
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Ironing: Use a garment steamer for the best and safest results. If using a traditional iron, set it to a very low or silk setting and always iron the garment inside out, or place a thin protective cloth over the fabric, to avoid a shiny iron sheen.